Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you register for events, make donations, book pujas or yagyas, or contact us.
• Payment Information: Payment details processed securely through Razorpay. We do not store your credit card or bank details on our servers.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected automatically through cookies and analytics tools.
• Sudamaseva Subscriptions: Recurring donation details including amount, frequency, and payment status for monthly seva subscribers.

2. How We Use Your Information

We use your information for the following purposes:

• To process donations, event registrations, and bookings.
• To send receipts, confirmations, and temple updates via email or WhatsApp.
• To manage Sudamaseva subscriptions and payment reminders.
• To improve our website, services, and devotee experience.
• To communicate about upcoming festivals, events, and seva opportunities.
• To comply with legal and regulatory requirements.

3. Cookies & Analytics

Our website uses cookies to enhance your browsing experience and Google Analytics to understand how visitors interact with our site. Cookies are small files stored on your device that help us remember your preferences. You can control cookie settings through your browser preferences. Google Analytics collects anonymised data about site usage; no personally identifiable information is shared with Google.

4. Data Sharing & Third Parties

We do not sell or rent your personal information. We may share your data with:

• Payment Processors: Razorpay, for secure payment processing.
• Hosting Providers: For website hosting and data storage.
• Analytics Services: Google Analytics, for anonymised site usage data.
• Legal Authorities: When required by law or to protect the rights and safety of our temple community.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure database access, and regular security audits. Payment transactions are processed through PCI-DSS compliant Razorpay and we never store card details on our servers. However, no method of transmission over the internet is 100% secure, and we encourage you to take precautions to protect your personal information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. Donation records are retained for a minimum of 7 years as required by Indian tax and regulatory laws. You may request deletion of your personal data by contacting us, subject to legal retention requirements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data (subject to legal requirements).
• Opt out of promotional emails and communications.
• Cancel your Sudamaseva subscription at any time.

8. Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If a child has provided us with personal information, a parent or guardian may contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: